Open until November 9, 2026

Full Time On Site

Corporate Services

Kenya Railways ✓

Nairobi CBD, Nairobi, Kenya Experience: 15 years Level: Executive

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Job Description

Kenya Railways Corporation is seeking an experienced corporate services leader to oversee the strategic and operational functions that support organizational performance, workforce effectiveness and responsible use of corporate resources. The General Manager – Corporate Services reports to the Managing Director and provides senior-level direction across human resource management, administration, insurance and information and communication technology.

The position calls for a professional who can translate organizational objectives into practical policies, measurable departmental plans and effective management systems. The successful candidate will help align workforce planning, employee development, performance management and organizational design with the Corporation’s operational priorities. Particular attention will be given to building a productive working environment, strengthening employee engagement, developing future leaders and maintaining appropriate approaches to staff welfare, occupational health and safety, rewards and employee relations.

The role also encompasses corporate administration, property-related services, fleet oversight, asset management and insurance coordination. The General Manager will guide improvements in departmental processes, identify opportunities for appropriate technology adoption and support the efficient delivery of administrative and ICT services. These responsibilities require sound judgement, effective coordination with other departments and an understanding of how corporate support functions contribute to service delivery.

Financial stewardship forms another important part of the position. The appointee will oversee departmental budgets, procurement planning, asset disposal planning and the responsible management of allocated resources. Regular performance reports, appropriate internal controls and risk-management arrangements will support informed decision-making and accountability.

The role requires a strong commitment to corporate governance, ethical conduct, regulatory compliance, corruption prevention and continuous improvement. The General Manager will also contribute to strategic planning, performance-contract implementation, succession management and the development of a collaborative organizational culture.

Applicants should have substantial professional experience, including at least five years in a senior management position, alongside the prescribed academic and professional credentials. Candidates must be able to demonstrate strategic leadership, financial and organizational management, stakeholder engagement and the ability to lead multidisciplinary teams.

The appointment is offered on a five-year contract, renewable once subject to the conditions stated in the supplied notice. The successful candidate will work in Nairobi and report to the Managing Director. Applications are restricted to Kenyan citizens under the supplied advertisement.

Experience

• 15 years

Responsibilities

1. Corporate Strategy and Departmental Leadership

Lead the formulation, review and implementation of corporate services policies, departmental strategies and operational plans.

Align human resource management, administration, insurance and ICT priorities with the Corporation’s wider strategic objectives.

Advise the Managing Director and relevant management teams on corporate services matters, organisational effectiveness and resource requirements.

Oversee the preparation, implementation and review of annual departmental work plans, budgets, procurement plans and asset disposal plans.

Monitor departmental performance against approved targets and recommend corrective measures where necessary.

Coordinate implementation of applicable corporate governance requirements, national policies and management directives.

Promote ethical conduct, accountability and appropriate controls across departmental activities.

2. Human Resource and Workforce Management

Guide workforce planning to ensure staffing arrangements support current responsibilities and anticipated organizational needs.

Oversee the development and implementation of employee performance, talent management, succession planning and leadership development initiatives.

Strengthen employee engagement, workplace collaboration and organizational productivity.

Provide direction on employee relations, staff welfare, occupational health and safety, rewards and benefits.

Coordinate staff training, professional development, coaching and mentoring.

Oversee performance appraisal processes for direct reports and support consistent performance management across the department.

Promote fair, transparent and performance-oriented people management practices.

3. Administration, Assets and Support Services

Direct the department’s day-to-day administrative and operational activities.

Oversee fleet management, corporate asset administration and associated support services.

Guide property management, cleaning, waste collection and pest-control arrangements for Corporation premises.

Coordinate administrative support for departments and facilitate effective collaboration between divisional heads.

Review business processes and recommend organizational or operational improvements.

Support implementation of organizational culture and change-management initiatives.

4. Insurance, ICT and Operational Improvement

Coordinate insurance arrangements intended to protect corporate assets and business operations against identified risks.

Oversee the delivery of technology-related services within the department’s mandate.

Identify opportunities to improve efficiency through suitable technology, process automation and innovation.

Work with other departments to assess operational challenges and determine appropriate improvement measures.

Support business continuity, risk mitigation and the maintenance of effective internal controls.

5. Financial Accountability and Reporting

Oversee departmental budgets, expenditure and the responsible use of allocated resources.

Coordinate procurement and asset disposal planning in line with applicable procedures and approved priorities.

Support resource mobilization within the department’s responsibilities.

Ensure management receives timely monthly and quarterly reports to support informed decisions.

Prepare or oversee board papers and other management submissions concerning corporate services.

Promote accurate documentation, financial accountability and compliance with statutory requirements.

Qualifications

A master’s degree in a relevant field from a recognised institution.

A bachelor’s degree in Commerce, Business Administration, Public Administration, Human Resource Management, Information and Communication Technology, Social Sciences or an equivalent qualification from a recognised institution.

A relevant professional qualification and membership in an applicable professional body.

Completion of a Strategic Leadership Course lasting at least four weeks.

A valid practicing certificate, where applicable to the candidate’s professional qualification and as required by the employer.

Skills

Strategic leadership: Ability to translate organizational objectives into departmental priorities, measurable targets and coordinated action plans.

Human resource management: Capability in workforce planning, talent development, employee relations, performance management and succession planning.

Financial management: Competence in budgeting, expenditure oversight, resource allocation and financial accountability.

Organizational management: Ability to coordinate multidisciplinary functions, improve administrative processes and maintain effective service delivery.

Risk and compliance management: Understanding of internal controls, operational risk, business continuity, regulatory obligations and corruption prevention.

Stakeholder engagement: Ability to work constructively with senior management, departmental heads, employees, professional bodies and external stakeholders.

Negotiation and conflict resolution: Capacity to address competing priorities, facilitate discussions and support practical resolutions.

Change management: Ability to guide organizational transitions, improve working methods and encourage responsible adoption of new technologies.

Analytical and planning skills: Competence in evaluating operational information, identifying performance gaps and developing evidence-based recommendations.

Communication and report writing: Ability to prepare clear management reports, board papers, policy documents and professional correspondence.

Innovation and problem-solving: Willingness to identify operational challenges, assess alternatives and implement appropriate improvements.

People development: Ability to coach, mentor and develop teams while encouraging collaboration, accountability and professional growth.

Personal effectiveness: Strong organization, time management, interpersonal awareness, professional judgement and emotional intelligence.

How to Apply

Vacancy reference: JOB-20261020-4BDF69

The link below opens the employer’s general careers or application page, not a page for this vacancy only. Search for reference JOB-20261020-4BDF69 to find it.

Applications must be submitted through the official Kenya Railways recruitment link available on the Corporation’s website, in accordance with the supplied notice. Hard-copy applications are stated to be unacceptable.

Official website: https://krc.co.ke/

Application deadline stated in the supplied notice: 9 November 2026 at 5:00 p.m. East Africa Time. Confirm that this deadline and the vacancy remain active before publishing the listing.

Applicants should prepare and submit the following:

A signed application letter clearly identifying the position applied for.

A detailed curriculum vitae showing current and previous employers, positions held, education, current and expected salary, notice period and at least three professional referees.

Copies of academic and professional certificates.

A copy of a Kenyan national identification card or passport.

Any additional information or documents specifically required by the official application instructions.

Applicants must follow the official portal’s submission procedure and ensure that all mandatory fields and attachments are complete. The vacancy reference number should be included where required; JobOoro must obtain the correct reference from the official notice rather than inventing one.

Only shortlisted and successful candidates will be contacted, according to the supplied advertisement. Canvassing is prohibited and may result in disqualification.

Successful candidates will be required to present the specified Chapter Six clearance documentation, including a Certificate of Good Conduct, HELB clearance, KRA tax compliance certificate, EACC clearance and a current report from an approved Credit Reference Bureau, as applicable under the employer’s instructions.

Recruitment safety: The supplied notice warns applicants about fraudsters who misuse the Corporation’s name to solicit money. Do not pay intermediaries or provide payment to an unofficial recruitment contact. Verify any application charge or request for payment directly with Kenya Railways through its official website. JobOoro does not collect recruitment fees on behalf of this employer.

Equal opportunity: Kenya Railways states that it supports fair competition, merit and equal employment opportunity. Eligible applicants with disabilities and candidates from marginalized or underrepresented groups are encouraged to apply.
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  • Apply before the deadline: November 9, 2026.
  • Check that you meet the qualification the employer states: Master’s degree.
  • Compare your experience with the employer’s requirement: 15 years.
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  • The application link opens the employer’s general portal: use reference JOB-20261020-4BDF69 to find this vacancy.
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